Computerized Maintenance Management System (CMMS Software)

ServiceTRM™

Keeping equipment up and running so tests and production meet their goals

ServiceTRM™ is used by equipment users, support groups and their management in manufacturing or engineering to coordinate preventive maintenance tasks aimed at reducing downtime, accelerating time-to-market and increasing revenue throughput. Using the onboard SupportTRM™ capability, break-fix performance is coordinated and measured enabling a continuous feedback loop used to optimize PM tasks for performance and return-on-resources.

See how Scireo software drops asset and support costs by 50% while accelerating time-to-market 2X.

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Customizable escalations and notifications
Through email and text ensure the right people find out about issues quickly and efficiently.

Root-cause, correct action findings
Closed-loop process to drive improvements in preventive maintenance procedures.

Contextual data about production or engineering test schedules
It enables faster prioritization and less disruptive /lower cost coordination of tasks.

30%

Downtime Reduction

Fact-based focus on performance & obsolescence

85%

Response Time Improvement

Issue escalation and visible metrics drive ownership

15%

Reduction in Labor

New actions with high-risk assets

Increased Customer Satisfaction

Better coordination of test resources

quote

While competing companies provide test asset management solutions that offer simple inventory tracking capabilities to customers, Sente focuses on providing a variety of integrated solutions that bring efficiency and effectiveness to test operations and that enable improved alignment with the supply base. Sente’s TRM tools have improved utilization rates of test assets (with cases using Scireo exceeding 50%), reduced downtime caused by unnecessary equipment requests—in some cases customers have pared down from 16 weeks to less than 1 day—and enhanced program schedules."

— Industry Analyst

My team's instantaneous awareness of problem reports with a structured way or recording root-cause and corrective actions allowed for a historical review of data, robust trend analysis and more better lessons learned reduces trouble tickets."

— Factory Support Team Manager

Notable Features

Equipment-Performance-Console

Equipment Performance Console

Used by managers aiming at reducing the downtime of their assets. Reports downtime, mean time between failure (MTBF) and Return-to-Service measures. Capable of filtering on sites, factories, platforms or specific issue categories. Like all consoles, each bar can be drilled into for access to the details driving the performance. Details are displayed on Scireo's Action Grids which are also sortable and filterable.

Downtime-Issue-Console

Downtime Issue Console

Used by managers aiming at reducing the downtime of their assets by reducing systemic failure issues. Each bar can be drilled into for access to specific failures within each category. Those details are displayed on Scireo's Action Grids which are also sortable and filterable.

Management-Console-Total-View

Management Console Total View

Maintenance personnel can easily schedule preventive maintenance to reduce disruption because this console provides visibility to all events scheduled to take place on your shop floor, from test event preparation to execution or production. Equipment users can easily launch a request for support from the screens they are using to manage the scheduling of their facilities and maintenance managers can see scheduled maintenance visually. This In-the-box-integration ensures the association between the specific asset down, the issue, its duration, and the specific event interrupted are available for analysis.

Visual-Display

Visual Display

Our visual display can be used on a desktop or large-screen display to quickly identify and locate issues. Indicators can be inserted on facility layouts or any custom layout.

Maintenance-Checklist

Maintenance Checklists

Our checklists are able to infinitely expand database schema quickly, without development, in a way that is available to workflows and reporting. Includes the ability to use radio buttons, pull-down menus and configure fields for dates, times/duration, and money. Users can also attach documents/schematics, images or links.

Flexible-Assertions

Flexible Assertions

Provides the unlimited capacity to add fields in multiple different data forms (date, number, radio button etc.) quickly and easily extending the database schema with no need for development.  Data is extracted with the Flexible Analytics capability in reports that can be scheduled for distribution or exported to other systems.

Additional Capabilities

Escalations and Notifications
Create service tickets
Asset Pedigree Data
Time-based or metered maintenance
Asset Tracking

Asset Configuration/Parent-Child
Calibration Management
Inventory Controls
Mobile Access
Preventive Maintenance

Scheduling / Auto Scheduling
Service History Tracking
Technician Management
Barcoding / RFID
Work Order Management

Check-in / Check-out
Document Management
Downtime Tracking
Reason code tracking and analysis
Integration with IoT

Questions?

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